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Terms & Conditions

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Terms & Conditions


The extensions selection and use of products by the Salon or client are all factors beyond our control, falling within the jurisdiction of the salon/client contract and are thus the absolute responsibility of the salon.


1) General

a) These terms and conditions set out the basis on which you can use our website. By ordering goods from Styles By Dimitria you are deemed to have understood and accepted these terms and conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

b)  The supplier of the goods featured is Styles By Dimitria, a trading name of Styles By Dimitria LLC. 

c)  In these Terms and Conditions ‘Working Day’ means Monday to Friday 9.30am – 5.30pm, in each week except any Bank or Public Holidays.

d)  In these terms and conditions ‘goods’, ‘hair extensions’ and ‘hair extension products’ meansStyles By Dimitria & Dimitria Styles; pliers, openers, and needle, color ring, and beads.

2) Terms of Sale

a) All orders are subject to availability and confirmation of the order price. Your order is accepted and a contract is formed between Styles By Dimitria and you when we dispatch the goods you have ordered and not before. All orders for goods until accepted or rejected at its discretion by Styles By Dimitria shall be deemed to be an offer by the Buyer to purchase goods pursuant to these conditions and all goods are offered subject to availability.

b) In order to contract with Styles By Dimitria you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Styles By Dimitia retain the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

3) Pricing and Availability

a) Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Any typographical, clerical or other error or omission in any sales literature, quotations, price lists, acceptance of offer, invoice or other document or information issued by Styles By Dimitria shall be subject to correction without any liability on the part of Styles By Dimitria

4) Payment

a) Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed.

5) Delivery

a) Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible.

b) Any dates quoted for delivery of the goods or supply of services are approximate only, Styles By Dimitria shall not be liable for any delay with regards thereto howsoever caused. Time for delivery or supply shall not be of the essence unless previously specified by the buyer and agreed in writing by the Styles By Dimitria.

c) The buyer agrees that Styles By Dimitria will where necessary, deliver consignments to a neighbor of the consignee or leave the consignment in a safe place. Unless it is specified, otherwise by the buyer and agreed in writing by the Styles By Dimitria.

5) Specification

a) Styles By Dimitria reserves the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory requirements, or where the goods are to be supplied to Styles By Dimitria specification which do not materially affect their quality or performance. Whilst the Styles By Dimitria will endeavor to supply the product ordered, Styles By Dimitria reserves the right to supply hair extension products of a comparable specification without notice and to vary to a reasonable extent the qualities delivered by those ordered to conform with Styles By Dimitria or its suppliers standard packaging.

6) Orders

a) By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

7)  Right to cancel, Returns & Exchanges

a) The buyer has the right to cancel the contract within 24 hours.  If cancellation email has been recevied, and hair has not been mailed out, Styles By Dimitria will issue the refund within 3 business days.

b) The cancellation period will expire after 24 hours from the day on which the buyer acquires, or a third party other than the carrier and as indicated by the buyer acquires, physical possession of the goods.

c) To meet the cancellation deadline, the buyer must send their communication to Styles By Dimitria exercising their right to cancel before the cancellation period has expired